SMS TERMS OF SERVICE & INFORMATION & CUSTOMER-CARE CONSENT
Effective Date: September 17, 2026
By checking the SMS consent box and providing my mobile telephone number, I affirmatively consent to receive customer-care, informational, and service-related SMS text messages from The Encore Property Group.
These messages may relate to real estate services, property management, available properties, property inquiries, new listings requested by customers, appointments, property showings, rental applications, transactions, maintenance requests, service updates, and other communications directly related to services I have requested or business matters involving The Encore Property Group.
Depending on the communications I have requested or consented to receive, SMS messages may include appointment confirmations and reminders, property information, responses to inquiries, application and transaction updates, leasing documentation requests, property-management communications, maintenance notifications, service updates, customer-care assistance, and other informational communications necessary to assist customers and prospective clients.
Message frequency varies. Message and data rates may apply.
Consent to receive customer-care, informational, and service-related SMS messages is not a condition of purchasing any property, obtaining real estate services, applying for a property, or entering into any transaction with The Encore Property Group.
HOW TO OPT OUT
You may withdraw your SMS consent at any time by replying STOP to any SMS message from The Encore Property Group.
After you send the SMS message STOP, we will send you a confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us through the applicable customer-care messaging program unless you subsequently provide consent to receive SMS communications again.
GETTING HELP
If you are experiencing issues with our messaging program or need assistance, reply HELP to any SMS message from The Encore Property Group.
You may also contact us directly:
The Encore Property Group
147 Prince Street
Brooklyn, NY 11201
Phone: 833-293-6267
Email: info@tepgroup.nyc
MESSAGE FREQUENCY
Message frequency varies depending on your inquiries, appointments, property-management needs, applications, transactions, maintenance requests, service needs, and other communications you have requested or consented to receive.
CARRIER DISCLAIMER
Carriers are not liable for delayed or undelivered messages.
PRIVACY
Your privacy is important to us. Please review our Privacy Policy for information about how The Encore Property Group collects, uses, and protects personal information, including information related to SMS/text messaging and SMS consent.
Privacy Policy: https://www.tepgroup.nyc/privacy-policy
SMS CONSENT AND THIRD-PARTY SHARING
By affirmatively checking the SMS consent box and providing your mobile telephone number, you acknowledge that you have read and agree to these SMS Terms of Service and consent to receive the types of customer-care, informational, and service-related SMS messages described above.
SMS opt-in consent will not be shared with third parties for their own marketing purposes.
Your SMS consent is voluntary, and you may withdraw your consent at any time by replying STOP.
NO PURCHASE REQUIRED
Consent to receive SMS messages, including customer-care, informational, and service-related SMS messages, is not a condition of purchasing any property, obtaining real estate services, applying for a property, or entering into any transaction with The Encore Property Group.
THE ENCORE PROPERTY GROUP
The Encore Property Group
147 Prince Street
Brooklyn, NY 11201
833-293-6267
info@tepgroup.nyc
www.tepgroup.nyc