PRIVACY POLICY SMS
Effective Date: September 17, 2026
The Encore Property Group ("Encore," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us through our website, contact forms, telephone communications, and SMS/text messaging services.
This Privacy Policy explains how The Encore Property Group may collect, use, and protect information provided by customers, prospective customers, tenants, property owners, buyers, sellers, applicants, and other individuals who communicate with us.
Information We Collect
Depending on your interaction with The Encore Property Group, we may collect information such as:
Name
Mailing or property address
Email address
Telephone or mobile telephone number
Property information
Information related to real estate inquiries, sales, rentals, and property management
Information submitted through applications, forms, or service requests
Communications and information you voluntarily provide to us
How We Use Your Information
We may use the information you provide to:
Respond to inquiries and requests for information.
Communicate regarding real estate services and property management services.
Schedule and confirm property showings, appointments, inspections, and meetings.
Provide information regarding properties, listings, rentals, sales, and transactions.
Communicate regarding rental applications, leases, and related documentation.
Respond to property-management and maintenance requests.
Provide transaction-related updates and customer support.
Send SMS/text messages when you have provided the appropriate consent.
Provide other services that you have requested from The Encore Property Group.
SMS/Text Messaging Privacy
If you voluntarily provide your mobile telephone number and opt in to receive SMS/text messages from The Encore Property Group, your mobile number and SMS consent may be used to provide requested communications, including customer-care messages, appointment reminders, property and transaction updates, property-management communications, and other communications for which you have provided consent.
The Encore Property Group does not sell or rent mobile telephone numbers or SMS/text messaging information to third parties for their own marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We do not use SMS opt-in information for purposes unrelated to the communications for which the individual provided consent.
Information Sharing
The Encore Property Group does not sell your personal information.
We may disclose information when reasonably necessary to provide services you have requested, operate our business, comply with applicable law, respond to legal requests, protect our rights, or work with service providers that assist us in operating our business.
SMS/text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
Your SMS Choices
You may opt out of SMS communications at any time by replying STOP to a text message from The Encore Property Group.
For assistance with our SMS messaging program, reply HELP or contact us using the information below.
Opting out of SMS messages does not necessarily prevent us from communicating with you through other methods when such communication is necessary to provide services you have requested or to complete a transaction.
Data Security
We take reasonable measures to protect information provided to us against unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Changes to This Privacy Policy
The Encore Property Group may update this Privacy Policy from time to time. Any updated version will be posted on our website with a revised effective date.
Contact Us
The Encore Property Group
147 Prince Street
Brooklyn, NY 11201
Phone: 833-293-6267
Email: info@tepgroup.nyc
Website: www.tepgroup.nyc